INTERPRETING SERVICES
CCIS helps you meet the regulatory and legal requirements for serving limited- and non-English speaking clients while improving the quality of services you provide. Please select from the tabs below to learn more about our language services.
On-Site Interpreting Services
We provide on-site interpreting services throughout the greater Chicago area. Cultural “brokering” by CCIS' professional interpreters helps eliminate misunderstandings when knowledge of specific cultural customs is needed to provide quality service to a client.
Fast, flexible response
Interpreters are available every day of the week, all hours of the day. With our large pool of experienced interpreters, we are able to fulfill many same or next day requests. Interpreters can be scheduled over the phone, by email, or through our online portal.
Impeccable professionalism
All of our interpreters must demonstrate a high level of proficiency in English and a target language before being admitted into our extensive interpreter training program.
Competitive rates
CCIS offers competitive rates for interpreting services with no additional charge for last-minute requests or travel time. As a non-profit language access provider, we're ready to work with your organization to make our services affordable.
Fast, flexible response
Interpreters are available every day of the week, all hours of the day. With our large pool of experienced interpreters, we are able to fulfill many same or next day requests. Interpreters can be scheduled over the phone, by email, or through our online portal.
Impeccable professionalism
All of our interpreters must demonstrate a high level of proficiency in English and a target language before being admitted into our extensive interpreter training program.
Competitive rates
CCIS offers competitive rates for interpreting services with no additional charge for last-minute requests or travel time. As a non-profit language access provider, we're ready to work with your organization to make our services affordable.
Telephonic Interpreting Services
Our experienced telephonic interpreters are available by phone within seconds and ready to assist you in over 200 languages, anytime, anywhere. Our telephonic interpreters are well equipped to provide support in any setting and industry sector including healthcare, government, legal, insurance, and financial services.
Skills you can expect from our telephonic interpreters:
- Proficiency in both English and the target language
- General knowledge and familiarity with both cultures
- Ability to communicate clearly and concisely in both languages
- General knowledge of the subject to be interpreted
- Complete confidentiality; compliant with government-mandated privacy laws
- Call monitoring for quality assurance
Telephonic interpretation is available through the traditional dial in method, and also through our web-based platform. The platform can be accessed on a smartphone, tablet, or through your computer and is device agnostic.
Video Remote Interpreting
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CCIS is happy to announce that we now offer video interpreting! Video Remote Interpreting connects Limited English Proficiency patients with interpreters quickly and securely.
Our platform is device agnostic. All you need is Internet access, a mobile device or computer and a webcam; there’s no expensive equipment to rent or purchase. Video Remote Interpreting conforms to all government regulatory and security requirements including HIPAA and ADA. |
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"CCIS is always professional, timely, and efficient. Your interpreters make our job much easier! They are always so helpful!"
- A medical provider and seven-year client of CCIS
- A medical provider and seven-year client of CCIS
"Our interpreter was extremely friendly. The relationship and trust she quickly built with my client - a nervous asylum seeker - made a huge difference in our case."
- Law firm serving refugee populations
- Law firm serving refugee populations
